KanjiPop technical support is provided by the publisher

KanjiPop technical support is provided by the publisher.

Please contact:

Pacific Software Publishing, Inc.

Technical Support: 425-957-0808

Fax: 425-957-1188

Email: tech@pspinc.com

General sales questions and order: info@eduthink.com

Support Information

Download KanjiPOP Demo - 30 day Trial Version (5.2 MB, April 5, 2001)
Just download the file to your hard drive, then double-click on the file (KanjiPOP_Demo_Inst.exe) to install the free KanjiPOP demo to your computer.

The KanjiPOP demo includes PSP's original dictionary in full as well as a limited category of Kodansha's Furigana Dictionary (the "A" section of the English-Japanese dictionary, and section of the Japanese-English dictionary) which expires 30 days after installation.

IMPORTANT NOTE : English or non-Japanese Windows must have Japanese support for KanjiPOP to run properly, such as KanjiKit 2000. If you would like to download KanjiKit 2000 demo, click here.

Q: Why doesn't the installation accept key code when I try installing?
A: There is a file that is preventing KanjiPOP from being installed. The update patch corrects the problem, and allows you to install the program. Please go to Download and download KanjiPOP update patch. After installing the patch, try installing KanjiPOP again.

Download KanjiPOP Update Patch (0.28 MB, September 20, 2001):
The update patch fixes a file which caused KanjiPOP's key code to be rejected upon installation. Download, and double click the patch to install.

Download Kanjipop.ini file :
Q: Why can't I get any definitions on Windows 95?

A: A few items are missing in the Kanjipop.ini file. Please click here to download the Kanjipop.ini file, and overwrite your current Kanjipop.ini file in the KanjiPop folder under your hard drive (usually C:).

Q: Why do Japanese characters on KanjiPOP appear as strange characters?
A: If you are an English Windows user, KanjiKit must be open in order for Japanese characters to be displayed correctly.

Q: Why am I not getting any translation?
A: When selecting a word, please make sure to highlight the word you want to look up.

Q: What is Minimum system requirements for KanjiPop?
A:
CPU: Pentium or higher
Hard Disk space: 25MB
RAM: 32MB
Operating System: MS Windows 95/98, NT/2000
(English* or Japanese version)

*For English Windows, you need KanjiKit 2000 or other Japanese Support.

 


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